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I use openDNS, or Google DNS, so that's not an issue. I did some deeper digging, and their IPv6 handling appears to be the point of failure. The packet loss and latency is pretty much relegated to IPv6. Bad news is their gateway doesn't allow for IPv6 to be disabled. So I guess I'm off to buy a router so I can bypass their service issue.
Bad news is their gateway doesn't allow for IPv6 to be disabled
You can disable IPv6 under ethernet properties so you can test with 1 PC before bringing back the gateway.
The silver lining is you will be off their gateway junk. Keep us updated.
- WiderMouthOpen3 years agoEsteemed Contributor II
Well no matter what, feel free to stick around and help others on the forum. We have a small collective now of past employees but the more the merrier.
- Jormungand3 years agoNew Contributor III
I was never a fan of gateway anyways. The only reason we got it was because our modem was dropped from the supported device list.
Here's the IPv4 vs IPv6 to Youtube for the same time period.
IPv4
IPv6
- WiderMouthOpen3 years agoEsteemed Contributor II
That certainly shows some kind of issue with IPv6 but how would that effect all your upstream traffic? Surely the speed test your using used IPv4 right? I assume you are going to put the gateway in bridge mode to use your own router.
- Jormungand3 years agoNew Contributor III
IPv4 vs IPv6 to Youtube test. IPv4 was more stable, and maintained a higher overall bitrate. About twice that of IPv6. Meets, didn't constantly freeze and drop to lowest resolutions with IPv4 forced. Either way, my up speeds and stability are cellular level of quality at best.
I'm having another tech come out. Hopefully this one will actually check signal, line noise, and such vs just asking for me to run a speed test and calling it a day.
- WiderMouthOpen3 years agoEsteemed Contributor II
Hopefully this one will actually check signal,
Yea, it seems you have more then one problem. I thought you said your levels and demarc were fine though. What would the tech be scanning for? Anything in the signal levels from 192.168.0.1 > Login > Connection > Cox Network? I know there has been a lot of change with the upstream OFDM channel. Do you have one?
- Jormungand3 years agoNew Contributor III
The tech just left. Said levels are fine at the tap, ground block, and gateway. Also, sometime between about 1am and 9am, the upstream greatly improved. Of course I stopped running logs so I have no idea when things changed.
This is my upstream from the gateway. ATDMA
- WiderMouthOpen3 years agoEsteemed Contributor II
That looks good except there are only 4 channels. Do you have any upstream OFDM channels? If not I bet congestion is a issue. My guess is there was some noise on the upstream that got repair between 1AM and 9AM. So are you better now?
- Jormungand3 years agoNew Contributor III
What you see is all the gateway shows for upstream. Just 4 channels, and no OFDM.
It's working fine for now, but I'll have to see if that holds for more than a day or two.
- Jormungand3 years agoNew Contributor III
I hope in when I can.
BTW; not sure if you've heard of it, or seen it suggested, but testmy.net is a good one for those needing to document up/down speed issues. It allows for scheduled speed tests. So once every hour, day, etc.. Only down side is having to leave a computer, or phone connected to the wi-fi, on 24/7 for long test cycles.
- WiderMouthOpen3 years agoEsteemed Contributor II
So once every hour
Watch out if you plan on running it every hour. It can eat up a lot bandwidth.
- Jormungand3 years agoNew Contributor III
True, It runs smaller blocks (around 50-75mb). So over 24hrs it's less than watching a movie a day.
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