Planned outage notification
Are residential customers notified of upcoming planned outages? I experienced a neat 24 hour outage yesterday (10/08/2023) in my area. Internet access is no longer a luxury rather in some instances...
Forum Discussion
Cox is a 21+ BILLION dollar company and it can not figure out how to commucate to its subscribers?
Hi williampoling,
Thank you for reaching out to the Social Media Team and being a valued Cox family member. I work from home, so I know how important it is to have reliable internet service. I am happy to check your area status, Please reach out to us through Twitter or Facebook with your complete home address to get started, If you prefer, you may send us an email: cox.help@cox.com You may also use the Cox App: https://www.cox.com/residential/contactus.html
