Forum Discussion
WiderMouthOpen
2 months agoEsteemed Contributor II
Sounds like you had unlimited bandwidth as part of a campaign/contract that ran out or was changed when adding the new box. If so, call Cox and see if they can change it back to what it was.
As for the box counting against bandwidth cap, is it a 4K wireless box? If so, it depends on what you are doing and watching on the box. Should say in the guide which stuff uses the limited bandwidth. As per here;
"Like with any other Cox receiver, using content or apps identified as Internet in the guide count toward data usage. Linear content, commonly referred to as live channels or non-subscription On Demand, does not count toward data usage. See Understanding Data Usage for more information."
See here for more info.
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