Periodic Internet Outages
I have panoramic wifi through cox and am we are constantly having periodic internet outages that last a few minutes. Two Cox technicians have been to my house to check investigate the problem. They ...
Forum Discussion
No one has mentioned that replacing the modem might be a possible solution to my internet issues so I drove to the Cox store yesterday and asked them the question about the modem. Of course the Cox employing working there are not technicians but they told me to replace it as a possible solution. I took one home, replaced it, and have not had an internet outages since then. I think I need to give it a few days to say it’s fixed but so far so good. We will see. Consider it resolved for now.
The Cox tech said my service cable was old so replacing it is scheduled soon.
Hi Doug,
I'm glad to hear you may have a solution with the new modem. Sounds like you're set to address the remaining issues with the line. If you have any additional concerns, please feel free to email us with your account details. We look forward to having this fully addressed for you soon.
Thank you.
