Forum Discussion

jamba72's avatar
jamba72
New Contributor II
2 months ago
Solved

Paying for 2 gig and getting 136mb-158mb download speeds

Im new to cox and I'm paying for 2 gig fiber service and getting 136mb to 158mb download speeds over wifi 40ft from the router.  Is this normal for cox?
  • CurtB's avatar
    CurtB
    2 months ago

    A 2.5 or 10 Gbps NIC is needed for more than 1 Gbps speed.  If OP is paying for a 2 Gbps plan and has a 1 Gbps NIC, he's paying extra for speeds that can't possibly be obtained.  But, with 158 Mbps current download, it's unlikely a faster NIC could get anywhere near 2 Gbps anyway.

  • jamba72's avatar
    jamba72
    2 months ago

    Made a cat6 cable and tested the connection Wired. Getting 900.39/947.77 so wired is definitely the way I'm going to set this up. Just a lot more work and some attic time😓

Darkatt's avatar
Darkatt
Valued Contributor III
2 months ago

Cox has nothing to do with this, it's normal for WiFi! If you are using a device, that is connected over 2.4 ghz, then the speeds you are seeing are absolutely correct If however you are on a WiFi 6 device, with all connections made properly, you should be seeing faster speeds. There are a lot of things that affect WiFi, not just distance, but EMI and RF interference, and the solidity of objects between the transmitter and the receiver. If it's all open air, it makes things easier and then you may be seeing fantastic speeds, if it's cinderblock walls and dense objects like a washer and dryer, then you may be seeing SQUAT for speed. 

So, to be able to help, and maybe get you some faster speeds, What router are you using, what device are you using, and can you test using a computer connected with a 2.5 or 10 gbps Ethernet connection? Are you on 2.4 or 5ghz?

  • CurtB's avatar
    CurtB
    Valued Contributor III
    2 months ago

    A 2.5 or 10 Gbps NIC is needed for more than 1 Gbps speed.  If OP is paying for a 2 Gbps plan and has a 1 Gbps NIC, he's paying extra for speeds that can't possibly be obtained.  But, with 158 Mbps current download, it's unlikely a faster NIC could get anywhere near 2 Gbps anyway.

    • Darkatt's avatar
      Darkatt
      Valued Contributor III
      2 months ago

      We don't know what he's getting the speed on, or how it's configured. If he's on a WiFi using 2.4ghz, at 40 feet plus away, that speed is exceptional. 

      • jamba72's avatar
        jamba72
        New Contributor II
        2 months ago

        Thanks for responding. This is the kind of help I'm looking for. If I can upgrade my hardware I will, if not I'll downgrade my COX plan to 1gig.

        Here is what I have (PC): 
        NIC = Intel Wi-Fi 6 AX201 160MHz

        Current Connection:
        Protocol: Wi-Fi 6 (802.11ax)
        Network Band = 5GHz
        Link Speed currently (544/245) (Already better that when I posted. Not sure why the jump.)

        My Phone:
        Galaxy s20+ (Based on the input above these are good speeds for the phone. Thanks)

        I will be testing the connection via CAT6 and will post Wired speeds when I get a chance to do that as well.

        Thanks again 👍