Partial upstream service

I am experiencing intermittent internet drops. Below are the errors in the modem event log and connection status:

20:05:07 Mon Jun 19 2023		Critical (3)		No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:05:21 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:05:31 Mon Jun 19 2023		Critical (3)		No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:05:37 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:05:47 Mon Jun 19 2023		Critical (3)		No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:01 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:11 Mon Jun 19 2023		Critical (3)		No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:13 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:13 Mon Jun 19 2023		Critical (3)		SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:20 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:20 Mon Jun 19 2023		Critical (3)		SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:25 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:35 Mon Jun 19 2023		Critical (3)		No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:38 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:38 Mon Jun 19 2023		Critical (3)		SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:47 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:06:57 Mon Jun 19 2023		Critical (3)		No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:07:00 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:07:00 Mon Jun 19 2023		Critical (3)		SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:07:12 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:07:22 Mon Jun 19 2023		Critical (3)		No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:07:26 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:07:26 Mon Jun 19 2023		Critical (3)		SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:07:39 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:07:49 Mon Jun 19 2023		Critical (3)		No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:07:51 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:07:51 Mon Jun 19 2023		Critical (3)		SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:08:02 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:08:12 Mon Jun 19 2023		Critical (3)		No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:08:16 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:08:17 Mon Jun 19 2023		Critical (3)		SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;
	20:08:25 Mon Jun 19 2023		Critical (3)		No Ranging Response received - T3 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1;

Upstream Bonded Channels

Channel Lock Status Channel Type Channel ID Symb. Rate (Ksym/sec) Freq. (MHz) Pwr (dBmV)    1 Locked SC-QAM 1 5120 36.8 40.5    2 Locked SC-QAM 2 5120 30.4 40.0    3 Locked SC-QAM 3 5120 24.0 40.3    4 Locked SC-QAM 4 5120 17.6 39.8    5 Not Locked OFDMA 6 44000 36.8 27.0

I have spoken with a cox representative but there has been no solution. Let me know if there is any information you need to help me. Thank you.