Forum Discussion

Kris17's avatar
Kris17
New Contributor

Panoramic modem fan noise

Is the Panoramic modem supposed to run constantly and have a fan noise that never shuts off? Is this normal or should it be replaced?

11 Replies

    • Bruce's avatar
      Bruce
      Honored Contributor III

      Is yours even plugged in?

      • bearone2's avatar
        bearone2
        Contributor III

        if it was unplugged, i wouldn't be able to comment!!

  • breakingbad920's avatar
    breakingbad920
    New Contributor III

    Yeah, there is a noise in my panoramic modem but it seems ok to me, not too loud.

  • Did you resolve your issue? I also have a problem with fan noise and swapped for a new modem and this second one has the exact same problem. I have plenty of open space around it and don’t want to go back and have to try a third modem!

  • Yooh's avatar
    Yooh
    New Contributor

    Same for me. It's way louder than any desktop pc I've had and really annoying... Is there any point in getting it exchanged or will the new one be just as bad? Probably... Maybe have to buy a 3rd party modem for $150 :(

    • ScrappyDoo's avatar
      ScrappyDoo
      New Contributor

      We got a panoramic modem from Cox yesterday. Same problem. Constant low hum. Very annoying. Are they all like this???

      • BenS1's avatar
        BenS1
        Former Moderator
        Hi Scrappy,
        All Panoramic modems do not make this annoying noise. You can always go to a local Cox Solutions Store and get it swapped out.

        Ben S.
        Cox Support Forums Moderator
    • Jay1366's avatar
      Jay1366
      New Contributor

      Any moderator claiming that this isn't an issue is flat out lying....I am going to attempt to go back to the modem I replaced since I haven't sent it back yet.

      • bearone2's avatar
        bearone2
        Contributor III

        maybe the moderator's are right, i'm 18" from my pano unit, can't hear the fan.