Panoramic modem. Can a panoramic modem/router go bad? I've had intermittent connections for 2 days, lots of blinking orange and green lights but not much connecting. Also, modem seems warm. Modem only 3 months old.

    Killing some time while waiting for technician.....noticed my upstream power level jumped to 59.0 dBmv before connection cut out yesterday (4:30PM), still 59.0 dBmv when it came back (11:00AM today) -  yes, it took 18 hours to come back this time, new record! Also, was curious why the "Correctable" and "Uncorrectable" codewords dropped off. Was it because I was down so long?

    I'll report to all with technician findings later. 

1:04PM report: