Panoramic modem. Can a panoramic modem/router go bad? I've had intermittent connections for 2 days, lots of blinking orange and green lights but not much connecting. Also, modem seems warm. Modem only 3 months old.
See above
Forum Discussion
Modem temps may not be in play after all as stated. Yesterday, crapped out in basement after 18 hours @66 deg ambient. Brought back upstairs where it was 76 ambient, connected okay (4:15PM EST), still connected today. (7:00PM EST).
Now the only common theme we've noticed was hot temperatures OUTSIDE when connection lost (upper 80's) Becomes functional again after outside temperatures drop (60's today). If it drops out again, we're going to let Cox tech deal with it.
@Rpopil
I apologize for the frustration you’ve been experiencing with your internet and like to investigate. When you have a moment email your full name and the street address on your Cox account to cox.help@cox.com.
Jonathan J
Cox Moderator
I apologize for the frustration you’ve been experiencing with your internet and like to investigate. When you have a moment email your full name and the street address on your Cox account to cox.help@cox.com.
Jonathan J
Cox Moderator
Levels around 10AM this morning, 6/6/2022.
Still dropping out every late afternoon for 1-3 hours for the past week. I have a technician coming out tomorrow.......
