Packetloss: PLEASE HELP
Am i interpretting these ping plotter graphs wrong or does cox not have insanely high packetloss on their network? I have been living in internet hell and trying to prove it. I am hardwired in on the...
Forum Discussion
Hi,
based on the original Ping plotter, we see some packet loss on the 2nd hop. this indicates there may be an issue either at or close to your home. If you have a coax connection to a standard modem, please check the coax connections to make sure they are tight and secure. If you have an ONT with a fiber optic connection, there is not really anything that I can recommend you check. I would like to take a look at the signals with our testing tools. When you have the opportunity please email us at cox.help@cox.com Please be sure to include your name full street address and a link to your forum post.
Greg
Hi greg, just sent the email now.
