Forum Discussion

f5alcon's avatar
f5alcon
New Contributor II
5 years ago

Packet loss

I am having constant packet loss every 5 to 10 minutes where it drops for 30 seconds to a minute and lose connection. Brand new panaronmic panoronmic wifi modem. 

1 Reply

  • CrystalS's avatar
    CrystalS
    Former Moderator
    Hello,

    This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Crystal S. Cox Support Forum Moderator