Forum Discussion
I'm having the same issue. Intermittent internet drops, online gaming is sporadic. Sometimes I can keep connection and run without issue and other times I just log off and don't even try anymore. The storms Oklahoma had about a month ago wrecked Cox's infrastructure but they don't care and aren't trying to fix it. I have had 4 techs out and every time "everything is fine but I'm going to escalate the issue". Whatever. Of course I live in a monopoly neighborhood where there is no other option than Cox for internet. As I type this I am watching on my pfSense router and have over 22% packet loss. This has got to get fixed.
- bigd57835 years agoNew Contributor
I have had service call after service call and yet the issues still remains. I'm completely without internet right now and was just told by customer service "everything looks fine".
- KevinM25 years agoFormer Moderator@bigd5783, please let us know if you are still experiencing issues after this service call. -Kevin M. Cox Support Forum Moderator