RockChalkNew Contributor8 years agopacket loss (critical) - upstream (upload) Modem: Model:DGI6182 Hello, I have upload packet loss, approximately > 3%. It seems to be based upon time of day---and over a long interval. It is intermittent. Incident #1: It began 1/4/2018...Show More
DavidA2Former Moderator8 years agoHello, can you send us an email to Cox.Help@cox.com with your service address? I would like to research the account further. -David
Recent DiscussionsInternet issues and a bad customer experienceService Throttle Down After CancellationI'm so confused, Cox Hotspots Not Showing Up anymoreTurn off MAC filtering?Need credit