Over charged for services...possible fraud
Anyone know how to get a refund if over charged for 2+ years? I have been paying for gigablast service for over 2 yeas. I found out yesterday my modem didn't support that service. When I called fo...
Forum Discussion
You shouldn't get a refund because if you did a self-install, DIY or declined a Professional Installation; you're solely responsible. I'd be surprised if Cox would refund anything. You can search...and include the colon...the link below: Equipment Requirements:
However, this isn't bad news because if you haven't noticed you're not getting gigabit service, you don't need gigabit service. Do a couple speedtests from various sites and downgrade your plan to whichever is closest to your results, such as 250 or 300 Mbps. You could lower your monthly bill! Cox would hate this.
