Forum Discussion

wsdickerson's avatar
wsdickerson
New Contributor
20 days ago

Outside junction box cover is missing

I need Cox to repair or replace the outdoor junction box. It is attached to the side of my house, missing the cover and the coax cables are hanging out in the weather.

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  • RaquelD's avatar
    RaquelD
    Moderator
    20 days ago

    Oh goodness. Yes, we would definitely want to address this so that your services aren't impacted because of how it is exposed. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread. Or reach out to us on Twitter at CoxHelp, or on Facebook. Thank you for choosing Cox and bringing this to our attention.