outlook will not send to cox servers
has anyone at cox yet discovered this thread .. which has been closed of course.
cox will not admit that their smtp servers block outgoing email from outlook 2010 and 2019.
their spam filter...
Forum Discussion
Just got off the phone with Cox. Yes they know that outlook doesn't work after the latest change. No they will not help me get my Outlook 2007 back on line without signing up for extra service package of $3 a month.
Not happy with COX. Looking at other options.
Hi Pelican Point, being able to utilize an email client like Outlook for Cox Email depends on several factors. Are you trying to send and receive mail while outside of the United States? Are you trying to send and receive mail while connected to public WiFi or a non-Cox network? Do you get an error message when trying to send email through Outlook 2007? Please provide the full error message and error number.
Authentication issues are the most common issue that prevents email clients from sending and/or receiving email. Cox no longer supports email clients using SSL security encryption version 3.0 or older. All email sent from a Cox Email address must use Transport Layer Security (TLS) 1.0 security encryption or higher. Also, the operating system on your device must provide underlying support to TLS for a mail client to send and receive mail. Your Outgoing server must be set to the Cox SMTP server (smtp.cox.net). -Becky, Cox Support Forums Moderator
Authentication issues are the most common issue that prevents email clients from sending and/or receiving email. Cox no longer supports email clients using SSL security encryption version 3.0 or older. All email sent from a Cox Email address must use Transport Layer Security (TLS) 1.0 security encryption or higher. Also, the operating system on your device must provide underlying support to TLS for a mail client to send and receive mail. Your Outgoing server must be set to the Cox SMTP server (smtp.cox.net). -Becky, Cox Support Forums Moderator
