Outlook keeps prompting to "Enter Network Password"
Outlook keeps prompting to "Enter Network Password"
Forum Discussion
If you are using Windows you can take a look at Credential Manager Control Panel then clean out all outlook and live credentials to force it to get and save new credentials for you. That might help.
- Close “Microsoft Outlook” >> Click on “Start” button >> type "Credential” in the search box >>you will then see ‘Credential Manager’ >> Click on “Credential Manager”.
- Under “Generic Credentials”, you will most likely see an entry that has Outlook in the name.
- Delete it. In fact, you can delete all the entries in Generic Credentials if you like.
- Close Credential Manager Window and start “Microsoft Outlook”.
- If it asks for a password, enter the password and check for it to remember the password.
- A new entry will be created in the credential vault with your latest login and password.
- Problem solved.
Is this the same for windows live mail? I clicked on generic credentials and found nothing referring to outlook or windows live mail. I was going to delete them all but afraid to. I have been unable to get my emails from windows live for over two weeks now and cannot change my password on the account file. I can access my email only by going to cox.com, signing in, and clicking the mail envelope. When I try to then change my password, it keeps telling me I have an error and will not do it.
- Hi Dawg11647. You would need to go into the servers tab under account properties to change your password in windows live mail. - Lisa, Cox Support Forums Moderator.
