Forum Discussion

apctjb's avatar
apctjb
New Contributor
8 years ago

Outlook 2016 frequent popups asking to re-enter user name & password for imap.cox.net server.

Reading the forum it appears this is a known issue; and hoping there is a solution. Background; I have had my cox email account for +10 years. Same email address, username, password. About a year...
Allan's avatar
Allan
Moderator
8 years ago

@Remote Control

There is a known issue that is causing email clients, such as Outlook, to pop up the authentication screen. At this time, I suggest accessing email through our website directly until the issue has been resolved. 

Thanks,

Allan - Cox Support Forums Moderator.