Forum Discussion
I'm using Windows Live. Been having the same problems with multiple pop-up boxes requiring password the last few days. I just cancel or X-out these boxes and I'm still able to send and receive email. Just annoying. This problem has been occurring from time to time over the last several years (been a Cox customer for over six years). Call Cox. Always the same answer " We don't support any other email client other than Cox email, so the problem is with your email program". Called yesterday to Customer Service. Was told that they weren't having any current problems and weren't aware of this issue of multiple pop-up boxes (I wonder if they read this forum?). What was funny, within a hour or so after I called the pop-up boxes went away.
The attitude I got yesterday from Customer Service was "just use our email service and you won't have a problem". That's fine but if you have multiple email accounts (even if all are Cox) you have to sign-out of one account and sign-in to your other. I know Cox is a web mail system but considering how many email clients (Outlook, Thunderbird, Live Mail) allow you have multiple email accounts show up in one window it seems Cox would get on the ball and catch up to modern technology.
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