Forum Discussion

apctjb's avatar
apctjb
New Contributor
8 years ago

Outlook 2016 frequent popups asking to re-enter user name & password for imap.cox.net server.

Reading the forum it appears this is a known issue; and hoping there is a solution. Background; I have had my cox email account for +10 years. Same email address, username, password. About a year...
Becky's avatar
Becky
Moderator
8 years ago
Hi Lennyk1,

It sounds like you're describing a POP and SMTP issue that our mail administrators are currently investigating. Are you able to log into www.cox.com and access your Cox Webmail? If so, please know we are working to resolve the issues with Outlook as quickly as possible.