the webmail has always worked, at least for me its the phone access
","body@stringLength":"80","rawBody":"the webmail has always worked, at least for me its the phone access
\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-02-26T17:06:48.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:69309_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":71},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1746002551826":{"__typename":"CachedAsset","id":"theme:customTheme1-1746002551826","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"faviconrebrand-1694125587548.png","imageLastModified":"1694125589750","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"Cox_logo_white_rgb-1694117029345.png","imageLastModified":"1694117032409","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1300px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#4099E2","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#148563","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#285A93","secondary":"#333333","bodyText":"#333333","bodyBg":"#F7F7F7","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#B9C9D2","#285A93","#00AAF4","#00D258","#80D5F9","#009AE0","#80E9AB","#00A846","#0F155B"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"var(--lia-bs-border-radius-sm)","borderRadius":"var(--lia-bs-border-radius)","borderRadiusLg":"var(--lia-bs-border-radius-lg)","formTextMarginTop":"4px","textAreaBorderRadius":"var(--lia-bs-border-radius)","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1723047702000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:cox.prod:pages/forums/ForumMessagePage:board:internet-1746002549996":{"__typename":"CachedAsset","id":"quilt:cox.prod:pages/forums/ForumMessagePage:board:internet-1746002549996","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"removeComponents":["community.widget.bannerWidget"],"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"items":[{"layout":"MAIN_SIDE","id":"message-list","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"messages.widget.relatedContentWidget","__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","props":{"viewVariant":{"type":"inline","props":{"useUnreadCount":false,"useViewCount":false,"renderPostTimeBeforeAuthor":true,"useSearchSnippet":false,"useAuthorLogin":true,"clampBodyLines":3,"useAvatar":true,"useBoardIcon":false,"useAuthorRank":false,"useKudosCount":false,"useMedia":false,"usePreviewMedia":false,"useTags":false,"useNode":false,"useNodeLink":true,"useTextBody":true,"truncateBodyLength":-1,"useBody":false,"useRepliesCount":false,"useSolvedBadge":true,"useTimeToRead":false,"timeStampType":"conversation.lastPostingActivityTime","useMessageTimeLink":true,"clampSubjectLines":1,"useSpoilerFreeBody":true,"useNodeHoverCard":true,"avatarSize":"40","boardIconSize":"24","subjectAs":"h6"}},"pagerVariant":{"type":"loadMore"},"panelType":"divider","pageSize":5,"useTitle":true,"sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}},"hideIfEmpty":true,"style":"compact","showTabs":false},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"},"__typename":"MainSideQuiltSection"}],"__typename":"QuiltContainer"},"__typename":"Quilt"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1723047702000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1723047702000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived"},"localOverride":false},"CachedAsset:quiltWrapper:cox.prod:Common:1746002465757":{"__typename":"CachedAsset","id":"quiltWrapper:cox.prod:Common:1746002465757","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":true,"showRegisterLink":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"400","controllerHighlightColor":"#80D5F9","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"30px","linkLetterSpacing":"normal","linkBgHoverColor":"var(--lia-bs-primary)","paddingBottom":"20px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"#FFFFFF","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","background":{"imageAssetName":"cox-gradient.png","color":"var(--lia-bs-primary)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":"1694117189000"},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#FFFFFF","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","paddingTop":"20px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#FFFFFF","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#FFFFFF"},"links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-0","params":{"boardId":"internet","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-2","params":{"boardId":"phone","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-1","params":{"boardId":"tv","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[],"linkType":"INTERNAL","id":"cox-mobile","params":{"boardId":"cox-mobile","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-3","params":{"boardId":"apps","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-4","params":{"boardId":"archive","categoryId":"top"},"routeName":"ForumBoardPage"}]},"showSearchIcon":true},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":null,"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.footerWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1723047702000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1723047702000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1723047702000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1723047702000","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1723047702000","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope"},"localOverride":false},"CachedAsset:text:en_US-components/community/FooterWidget-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/FooterWidget-1723047702000","value":{"homeLink":"Community Home","topOfPage":"Top of Page","buildHash":"Build Hash:","buildNumber":"Build Number:","buildTime":"Build Time:","privacyPolicy":"Privacy Policy","helpLink":"Help"},"localOverride":false},"Forum:board:tv":{"__typename":"Forum","id":"board:tv","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:phone":{"__typename":"Forum","id":"board:phone","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"FORUM","displayId":"phone","nodeType":"board","depth":1,"conversationStyle":"FORUM","title":"Phone","shortTitle":"Phone","parent":{"__ref":"Category:category:top"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.cox.com/t5/s/bekvh56327/images/bi0yNC1DSkJ0amQ?image-coordinates=0%2C0%2C160%2C160\"}"},"description":"Cox Phone Forums","eventPath":"community:bekvh56327board:phone/"},"Forum:board:apps":{"__typename":"Forum","id":"board:apps","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:archive":{"__typename":"Forum","id":"board:archive","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:cox-mobile":{"__typename":"Forum","id":"board:cox-mobile","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:161788":{"__typename":"Conversation","id":"conversation:161788","topic":{"__typename":"ForumTopicMessage","uid":161788},"lastPostingActivityTime":"2025-05-02T12:43:15.346-07:00","solved":false},"ForumTopicMessage:message:161788":{"__typename":"ForumTopicMessage","subject":"My last bill","conversation":{"__ref":"Conversation:conversation:161788"},"id":"message:161788","revisionNum":1,"uid":161788,"depth":0,"board":{"__ref":"Forum:board:internet"},"author":{"__typename":"User","uid":113619,"login":"Leecifur03","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-8.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":19},"postTime":"2025-05-02T12:22:11.565-07:00","lastPublishTime":"2025-05-02T12:22:11.565-07:00","readOnly":true},"Conversation:conversation:161782":{"__typename":"Conversation","id":"conversation:161782","topic":{"__typename":"ForumTopicMessage","uid":161782},"lastPostingActivityTime":"2025-05-02T11:12:15.755-07:00","solved":false},"ForumTopicMessage:message:161782":{"__typename":"ForumTopicMessage","subject":"Billing question","conversation":{"__ref":"Conversation:conversation:161782"},"id":"message:161782","revisionNum":1,"uid":161782,"depth":0,"board":{"__ref":"Forum:board:internet"},"author":{"__typename":"User","uid":113593,"login":"genna1313","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-7.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-05-01T22:55:53.541-07:00","lastPublishTime":"2025-05-01T22:55:53.541-07:00","readOnly":false},"Conversation:conversation:161783":{"__typename":"Conversation","id":"conversation:161783","topic":{"__typename":"ForumTopicMessage","uid":161783},"lastPostingActivityTime":"2025-05-02T02:13:59.476-07:00","solved":false},"ForumTopicMessage:message:161783":{"__typename":"ForumTopicMessage","subject":"My Internet been out and my whole street no cox outage they say","conversation":{"__ref":"Conversation:conversation:161783"},"id":"message:161783","revisionNum":1,"uid":161783,"depth":0,"board":{"__ref":"Forum:board:internet"},"author":{"__typename":"User","uid":113595,"login":"angelsdempsey25","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-4.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":47},"postTime":"2025-05-02T02:03:43.911-07:00","lastPublishTime":"2025-05-02T02:03:43.911-07:00","readOnly":false},"Conversation:conversation:161780":{"__typename":"Conversation","id":"conversation:161780","topic":{"__typename":"ForumTopicMessage","uid":161780},"lastPostingActivityTime":"2025-05-01T19:27:04.689-07:00","solved":false},"ForumTopicMessage:message:161780":{"__typename":"ForumTopicMessage","subject":"No service","conversation":{"__ref":"Conversation:conversation:161780"},"id":"message:161780","revisionNum":1,"uid":161780,"depth":0,"board":{"__ref":"Forum:board:internet"},"author":{"__typename":"User","uid":113586,"login":"sanro1985","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-2.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":35},"postTime":"2025-05-01T19:24:35.780-07:00","lastPublishTime":"2025-05-01T19:24:35.780-07:00","readOnly":false},"Conversation:conversation:161776":{"__typename":"Conversation","id":"conversation:161776","topic":{"__typename":"ForumTopicMessage","uid":161776},"lastPostingActivityTime":"2025-05-01T17:52:05.823-07:00","solved":false},"ForumTopicMessage:message:161776":{"__typename":"ForumTopicMessage","subject":"Does COX offer 2Gig UPLOAD AND DOWNLOAD?","conversation":{"__ref":"Conversation:conversation:161776"},"id":"message:161776","revisionNum":1,"uid":161776,"depth":0,"board":{"__ref":"Forum:board:internet"},"author":{"__typename":"User","uid":113565,"login":"dodgeinmedia","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-3.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":32},"postTime":"2025-05-01T14:57:58.282-07:00","lastPublishTime":"2025-05-01T14:57:58.282-07:00","readOnly":false},"Rank:rank:20":{"__typename":"Rank","id":"rank:20","position":20,"name":"New Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:48704":{"__typename":"User","id":"user:48704","uid":48704,"login":"wmsolo","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-12-09T13:16:14.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:20"},"messagesCount":2,"kudosGivenCount":2,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:bekvh56327/user:48704"},"ForumTopicMessage:message:152972":{"__typename":"ForumTopicMessage","uid":152972,"subject":"smtp.cox.net outgoing server not working","id":"message:152972","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:48704"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:internet"},"conversation":{"__ref":"Conversation:conversation:152972"},"moderationData":{"__ref":"ModerationData:moderation_data:152972"},"postTime":"2024-05-05T15:33:11.647-07:00","lastPublishTime":"2024-05-05T15:33:11.647-07:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":2416},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"community:bekvh56327board:internet/message:152972"},"Conversation:conversation:152972":{"__typename":"Conversation","id":"conversation:152972","solved":true,"topic":{"__ref":"ForumTopicMessage:message:152972"},"lastPostingActivityTime":"2024-05-21T18:23:52.292-07:00","lastPostTime":"2024-05-21T18:23:52.292-07:00"},"ModerationData:moderation_data:152972":{"__typename":"ModerationData","id":"moderation_data:152972","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:152972":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:152972","relatedMessage":{"__ref":"ForumTopicMessage:message:152972"}},"User:user:15648":{"__typename":"User","id":"user:15648","uid":15648,"login":"hooover","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-05-18T21:36:07.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:20"},"messagesCount":4,"kudosGivenCount":1,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:bekvh56327/user:15648"},"ForumTopicMessage:message:134065":{"__typename":"ForumTopicMessage","uid":134065,"subject":"Outgoing mail","id":"message:134065","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:15648"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:internet"},"conversation":{"__ref":"Conversation:conversation:134065"},"moderationData":{"__ref":"ModerationData:moderation_data:134065"},"postTime":"2020-05-18T21:42:36.000-07:00","lastPublishTime":"2020-05-18T21:42:36.000-07:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":2133},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"community:bekvh56327board:internet/message:134065"},"Conversation:conversation:134065":{"__typename":"Conversation","id":"conversation:134065","solved":true,"topic":{"__ref":"ForumTopicMessage:message:134065"},"lastPostingActivityTime":"2020-05-24T01:38:00.000-07:00","lastPostTime":"2020-05-24T01:38:00.000-07:00"},"ModerationData:moderation_data:134065":{"__typename":"ModerationData","id":"moderation_data:134065","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:134065":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:134065","relatedMessage":{"__ref":"ForumTopicMessage:message:134065"}},"Rank:rank:19":{"__typename":"Rank","id":"rank:19","position":19,"name":"New Contributor II","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:94296":{"__typename":"User","id":"user:94296","uid":94296,"login":"lswin","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-15T13:39:14.102-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:19"},"messagesCount":3,"kudosGivenCount":0,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:bekvh56327/user:94296"},"AssociatedImage:{\"url\":\"https://forums.cox.com/t5/s/bekvh56327/images/bi0yNC1DSkJ0amQ?image-coordinates=0%2C0%2C160%2C160\"}":{"__typename":"AssociatedImage","url":"https://forums.cox.com/t5/s/bekvh56327/images/bi0yNC1DSkJ0amQ?image-coordinates=0%2C0%2C160%2C160","mimeType":"image/png"},"ForumTopicMessage:message:155155":{"__typename":"ForumTopicMessage","uid":155155,"subject":"Outgoing calls that we didn't make","id":"message:155155","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:94296"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:phone"},"conversation":{"__ref":"Conversation:conversation:155155"},"moderationData":{"__ref":"ModerationData:moderation_data:155155"},"postTime":"2024-07-15T13:46:09.799-07:00","lastPublishTime":"2024-07-15T13:46:09.799-07:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":274},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"community:bekvh56327board:phone/message:155155"},"Conversation:conversation:155155":{"__typename":"Conversation","id":"conversation:155155","solved":true,"topic":{"__ref":"ForumTopicMessage:message:155155"},"lastPostingActivityTime":"2024-07-15T14:32:48.666-07:00","lastPostTime":"2024-07-15T14:32:48.666-07:00"},"ModerationData:moderation_data:155155":{"__typename":"ModerationData","id":"moderation_data:155155","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:155155":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:155155","relatedMessage":{"__ref":"ForumTopicMessage:message:155155"}},"Rank:rank:17":{"__typename":"Rank","id":"rank:17","position":17,"name":"Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:2977":{"__typename":"User","id":"user:2977","uid":2977,"login":"Tom2001","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-11-03T06:37:49.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:17"},"messagesCount":52,"kudosGivenCount":7,"kudosReceivedCount":10,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":2,"entityType":"USER","eventPath":"community:bekvh56327/user:2977"},"ForumTopicMessage:message:149376":{"__typename":"ForumTopicMessage","uid":149376,"subject":"All outgoing email fails from web and Iphone","id":"message:149376","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:2977"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:internet"},"conversation":{"__ref":"Conversation:conversation:149376"},"moderationData":{"__ref":"ModerationData:moderation_data:149376"},"postTime":"2023-12-17T10:02:50.250-08:00","lastPublishTime":"2023-12-17T10:02:50.250-08:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":1283},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"community:bekvh56327board:internet/message:149376"},"Conversation:conversation:149376":{"__typename":"Conversation","id":"conversation:149376","solved":true,"topic":{"__ref":"ForumTopicMessage:message:149376"},"lastPostingActivityTime":"2023-12-19T09:22:57.331-08:00","lastPostTime":"2023-12-19T09:22:57.331-08:00"},"ModerationData:moderation_data:149376":{"__typename":"ModerationData","id":"moderation_data:149376","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:149376":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:149376","relatedMessage":{"__ref":"ForumTopicMessage:message:149376"}},"User:user:10943":{"__typename":"User","id":"user:10943","uid":10943,"login":"benbullard79","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-01-02T11:15:18.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:18"},"messagesCount":13,"kudosGivenCount":1,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:bekvh56327/user:10943"},"ForumTopicMessage:message:131296":{"__typename":"ForumTopicMessage","uid":131296,"subject":"E-Mail weird \"server\" errors and no e-mail","id":"message:131296","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:10943"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:internet"},"conversation":{"__ref":"Conversation:conversation:131296"},"moderationData":{"__ref":"ModerationData:moderation_data:131296"},"postTime":"2020-04-29T18:39:33.000-07:00","lastPublishTime":"2020-04-29T18:39:33.000-07:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":914},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"community:bekvh56327board:internet/message:131296"},"Conversation:conversation:131296":{"__typename":"Conversation","id":"conversation:131296","solved":true,"topic":{"__ref":"ForumTopicMessage:message:131296"},"lastPostingActivityTime":"2020-04-30T15:46:36.000-07:00","lastPostTime":"2020-04-30T15:46:36.000-07:00"},"ModerationData:moderation_data:131296":{"__typename":"ModerationData","id":"moderation_data:131296","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:131296":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:131296","relatedMessage":{"__ref":"ForumTopicMessage:message:131296"}},"CachedAsset:text:en_US-components/community/Navbar-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1723047702000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","cox-mobile":"Cox Mobile","migrated-link-1":"TV","migrated-link-2":"Phone","migrated-link-0":"Internet","migrated-link-3":"Apps","migrated-link-4":"Archives"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1723047702000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1723047702000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1723047702000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1723047702000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1723047702000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1723047702000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1723047702000","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageDeepLink-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageDeepLink-1723047702000","value":{"viewFullDiscussion@board:FORUM":"View Full Discussion ({repliesCount} Replies)","viewFullDiscussion@board:BLOG":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:TKB":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:IDEA":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:OCCASION":"View Full Discussion ({repliesCount} Comments)","showParents@board:FORUM":"Show Parent Replies","showParents@board:BLOG":"Show Parent Comments","showParents@board:TKB":"Show Parent Comments","showParents@board:IDEA":"Show Parent Comments","showParents@board:OCCASION":"Show Parent Comments"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1723047702000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1723047702000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/BuildInformation-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/BuildInformation-1723047702000","value":{"buildHash":"Build Hash: {buildHash}","buildNumber":"Build Number: {buildNumber}","buildTime":"Build Time: {buildTime}"},"localOverride":false},"CachedAsset:text:en_US-components/community/KhorosLogo-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/KhorosLogo-1723047702000","value":{"alt":"Powered By Khoros"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1723047702000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1723047702000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1723047702000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1723047702000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1723047702000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1723047702000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1723047702000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1723047702000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1723047702000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1723047702000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1723047702000","value":{"loadMore":"Show More"},"localOverride":false},"User:user:25381":{"__typename":"User","id":"user:25381","uid":25381,"login":"DVR_memory","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:20"},"email":"","messagesCount":6,"biography":null,"topicsCount":0,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2013-05-30T16:15:31.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ModerationData:moderation_data:69309":{"__typename":"ModerationData","id":"moderation_data:69309","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:69308":{"__typename":"ModerationData","id":"moderation_data:69308","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:21798":{"__typename":"User","id":"user:21798","login":"ewesty","uid":21798,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:20"},"email":"","messagesCount":3,"biography":null,"topicsCount":0,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-02-26T16:35:22.000-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumReplyMessage:message:69308":{"__typename":"ForumReplyMessage","id":"message:69308","revisionNum":1,"uid":69308,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet"},"conversation":{"__ref":"Conversation:conversation:69297"},"subject":"Re: Outgoing Mail \"Server Offline\"","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:69308"},"body":"Response:
Thank you for that information, upon checking the system information it seems that there is an outage on our email platforms. We apologize for this inconvenience. Our team is working hard in order to fix this issue as soon as possible. Nevertheless if after some hours you keep having this issue, I kindly recommend you to contact us back and we will assist you further.
Also, since the Cox email platform was updated we recommend to our customers to update their device operating systems and third-party applications to the latest versions, including security patches, email client programs, or others.
Cox recommends that our Internet customers use the most current operating systems and applications. Using older versions can prevent our customers from being able to use all the features of Cox products and services.
Also, if you try to access to myemail.cox.net, you may not experience this issue.
Response:
Thank you for that information, upon checking the system information it seems that there is an outage on our email platforms. We apologize for this inconvenience. Our team is working hard in order to fix this issue as soon as possible. Nevertheless if after some hours you keep having this issue, I kindly recommend you to contact us back and we will assist you further.
Also, since the Cox email platform was updated we recommend to our customers to update their device operating systems and third-party applications to the latest versions, including security patches, email client programs, or others.
Cox recommends that our Internet customers use the most current operating systems and applications. Using older versions can prevent our customers from being able to use all the features of Cox products and services.
Also, if you try to access to myemail.cox.net, you may not experience this issue.