outgoing email no longer working

After reading posts in this forum I was finally able to get Outlook to send email. This fix worked on two Windows 10 desktops one with Outlook 2003 and the other 2010. The 2003 desktop is the primary Cox account and the 2010 is a secondary email account. Under Internet E-mail Settings then Outgoing Server Tab click on My outgoing server (SMTP) requires authentication. Next click on the Log on using radio button, for User Name put in the primary Cox account username without the @cox.net and for Password, that users password and click on Remember password. Click on OK, then Next, and last Finish. Next close Outlook. For the 2010 desktop, email in the Outbox sent, once Outlook was reopened, for the 2003 desktop the Outbox had to be empted to work.

It looks like this is both a Microsoft and Cox issue, Microsoft support should know once SSL is being used that Outgoing Server Tab needed to be updated and Cox support should know that once SSL is used they need to give their customers the information to put in that tab.

I hope this works for others.