Forum Discussion
BrianM
Moderator
Did you also turn on authentication for the outgoing server and type in your email username/password? (or possibly select something along the lines of 'use my incoming settings')
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
Bfull
6 years agoNew Contributor
Same issue here. Outgoing email quit working on all android devices a few days ago. Changing to the new settings of TLS port 587 generates error "server does not support authentication" and outgoing email is dead. However, it seems to work when I'm on wifi at home. I've also seen the message that email will be sent when I have network connection again.... but I can browse the web just fine.
EDIT: Verified that gmail works without being on wifi, so it's just Cox having problems. That seems to rule out my phone carrier, and my phone email software as potential culprits. It may have something to do with the new security settings Cox seems to have put in place for outgoing email a few days ago.
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