Forum Discussion

jdsilva_220's avatar
jdsilva_220
New Contributor
11 months ago

Outages

Several outages over the past couple of months. Supposedly there's a credit on the bill for this, I haven't seen one credit in the past 3 months. Refund. 

  • LisaH's avatar
    LisaH
    Moderator
    11 months ago

    Hi jdsilva_220. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator