Outage
My internet has been down since 5am. Why?!?! I just went to Cox snd regretting already!!
Forum Discussion
This is the same issue I've been dealing with ever since going with the new white modems. My black modem never had an issue. I'm on my 3rd modem now and I've had it with tech support. Same thing always. Check connections, reset power and then try scheduling a tech to come out for $75 just to replace my modem. Why am I paying to replace something I didn't break? I check my security and there is never any risks.
Hi mikeflores. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator
