Outage
My internet has been down since 5am. Why?!?! I just went to Cox snd regretting already!!
Forum Discussion
This is what they told me in the chat
Oh wow at least they offered you a credit they told me the same thing but no credit. What a joke lol here's 4 dollars to hold you over
I am paying 69$ a month for internet and telephone. That's $2.30 a day. If I am out for a day, why should I be offered more than what I pay.
This person got 4.67 for a day. Obviously has faster service than I do, or more services, and if that's what they are paying daily, then a credit of that amount is fair.
What if you’re working from home and have an important business call that requires a decent and consistent up speed. All of a sudden you can't get connected and you can't reliably use your phone hotspot. Interrupting people's workflow and quality of life is worth more than $2.30 a day. If I had other options I would choose them.
We were told it was a "problem with an underground fiber line."
🤷♀️ Ours is finally back up. After 18 hours...
