Forum Discussion

Yserbius's avatar
Yserbius
New Contributor
5 years ago

On Demand service is disconnected EVERY night and requires a Reload to function again Every day if we want to have the service.

The nightly reloads of my DVR box seems to delete my IP address.  On Demand is disabled until I do a reload. I am on my 3rd or 4th DVR box.Have had Multiple Service Techs out who could not help. Th...
Allan's avatar
Allan
Moderator
5 years ago
@Yserbius, I recommend sending an email to cox.help@cox.com with your full name, address, and a link to this post or brief description of this issue so we can look into this for you. Thanks. -Allan