Forum Discussion

h2north's avatar
h2north
New Contributor
2 months ago

NW Pensacola outage/Cox Nightmare

COX service is absolute garbage. Unfortunately it is all that is available in my neighborhood. We are new customers as of 2/12/25 and  have had zero days without some kind of full outage or interruption. When is this company going to fix it's service in North West Pensacola?

  • NicholeC's avatar
    NicholeC
    Moderator
    2 months ago

    Hi H2north,

    I'm sorry to hear you've experienced ongoing disruptions since newly starting services. So we can review this further, please email us at cox.help@cox.com with your address.

    Thank you.

    • h2north's avatar
      h2north
      New Contributor
      2 months ago

      I will send an email but my address is 

      • NicholeC's avatar
        NicholeC
        Moderator
        2 months ago

        I have edited your post to protect your privacy. We will look for your email.

        Thank you.