Forum Discussion

andrew-kimberli's avatar
andrew-kimberli
New Contributor
4 years ago

Not getting Internet signal To modem

They had an upgrade in my area Thursday 7/30 & I’m still not getting a signal to my modem. I’ve contact support multiple times & they keep blaming it on my router. I contacted Motorola they said noth...
connection issues
Hazendeuce's avatar
Hazendeuce
New Contributor
4 years ago

Thanks for the replies here so far.

I started experiencing this problem last night in the middle of gaming, was unable to reconnect after resetting the router & modem but I will try again.

Haven't tried direct connecting yet.

  • Allan's avatar
    Allan
    Moderator
    4 years ago
    @Hazendeuce, Your modem is currently up and running with a good signal. What happens when you try to access the internet? -Allan, Cox Support Forums Moderator.