Not getting Internet signal To modem
They had an upgrade in my area Thursday 7/30 & I’m still not getting a signal to my modem. I’ve contact support multiple times & they keep blaming it on my router. I contacted Motorola they said noth...
Forum Discussion
I woke up yesterday to the same problem. I need my router working so I have access to my printer and IP phone for Work-at-Home. I have NetGear AC2600 router that has been working with no issue since November '19. Cox won't answer the phone for support, Chat is not available and I'm not sure my Cox email is working either. Cox Modem won't talk to my router, wireless and direct connect to LAN ports work fine.
Update: Cox responded to my eMail but abdicated any responsibility since I am able to get to the internet through wireless and the direct connect ports on the Cox modem. I found that my router had lost the internet setup parameters so I reset to auto everything and now have steady internet connection. But now, my router is dropping connection on the LAN side. A power cycle fixes that but only lasts several hours. Still working on it.
