Forum Discussion

socal_transplan's avatar
socal_transplan
Contributor III
4 years ago

No ones had a question in 3 years??? Everybody must have dumped Cox.

Earlier this evening I got an email.  It was from nextdoor, but about problems with Cox email.  I went to see if I could find a place to fix, and it POOF!  Disappeared. what I was looking for is a ...
CrystalS's avatar
CrystalS
Former Moderator
4 years ago
Hello @Social Transplant,

Hi, I can certainly understand your frustrations. Please know we want you to enjoy your services. I'm here to help. I have included a link to assist you with the Spam settings. When it comes to the disappearing email, we would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

www.cox.com/.../cox-email-settings.html -Email Spam Settings

Crystal S.
Cox Support Forum Moderator
  • socal_transplan's avatar
    socal_transplan
    Contributor III
    4 years ago

    Thanks. I double checked my settings and it doesn’t explain my problem. Will follow up on the vanishing email.