No internet still and we are going on day 3!!

Hello, Purascox. I'm sorry for the inconvenience this outage is causing you and I understand your desire for more specific details. If an estimated time of repair is not provided in our outage update, this means that our field team has not provided one due to the complexity of the repair in progress. Once they have this information available it will be published in the Cox app, at www.cox.com, and in any available text updates. The public forum isn't suited to protect the personal information I will need to provide you with account-specific support.  Please reach out to us on Twitter at, https://twitter.com/CoxHelp visit us on Facebook at  https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it. Thank you.