Forum Discussion

BK1's avatar
New Contributor
9 months ago

No Internet Service for 4 Days!!!!

Why has our internet been out for 4 days? No one at Cox seems to care??? I work remote and need my internet to be reliable! This is a disgrace! If our HOA didn't pay for our internet I would have already switched to a new service!

2 Replies

  • Hi, I apologize you are having trouble with our service. Please reach out to us privately and provide your account info including your full street address. Our email address is

    Greg P

    Cox Forums Moderator

  • Darkatt's avatar
    Valued Contributor III

    What kind of modem do you have? What lights do you see on it? Do you have multiple cable connections in your home, or just one?