No IMAP connection on iPhone to cox email
I have tried to set up my cox email account on my iphone 12 that has been updated to latest iOS. However, after I input my email address and password, the iphone does not give me an option to connect...
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Just in case my issues can help other people, I will note that I can connect to a gmail email address I use, which is IMAP.
When I use the "other" option to add my cox account email address and password, the iPhone automatically sets up a POP service as the next step. When I delete the pop.cox.net server name in the account settings and replace it with imap.cox.net along with the 993 port, I get an error that says "The POP server “imap.cox.net” is not responding. Check your network connection and that you entered the correct information in the “incoming mail server” field." This is also happening on a new iPad we recently purchased.😟
I will note that I can connect to a gmail email address I use, which is IMAP
I don't think this is a server issue, but rather a configuration issue with the client(MacMail). It isn't detecting the IMAP server for some reason, even though the server functions. At least I assume it functions since I don't see others reporting the issue. Can you setup a new account with your gmail info? Does the IMAP option appear? Thank you for the follow up BTW.
I set up a second gmail email address without a problem. With Google, the account must use IMAP by default because there were no options. The settings showed an IMAP connection. Who is responsible for resolving a configuration issue as you described? thanks
