Forum Discussion

Patterson24's avatar
Patterson24
New Contributor
3 months ago

New service

I ordered new service for my home. But I don’t remember seeing an email telling me when and where I can pick up my equipment. Can you tell me this information. 

  • Hi Patterson, 

    The intent of our Cox forums is to discuss technical topics related to our services. It sounds like you need someone to look into the specific issue about the installation In most cases the equipment can be picked up at a cox solution store if a self-install was selected. Please reach out to us privately. Our email address is cox.help@cox.com Please include your full street address and a link to the forum post.

    Greg