Forum Discussion
Most likely a technician will be required to come troubleshoot further. While I have no way to check from this end one possibility is a filter of some kind on the line that is no longer necessary,.
It is a straight cable from outside to modem. Ends were done by a cox tech years ago. Is there anyway they could blame me on this and charge say a trouble isolation charge? Knew telco years ago used customer fault and trouble isolation charge a ton. Since switched never called cox repair. Plus is there a link to any trouble isolation charges etc. All i see is online help links and fluff. Mostly got my answer here but do not want to risk a charge as do not have and inside wiring coverage.
But do I run the risk of a trouble isolation type charge for the inside cabling even if I do not have fixed?
But do not think it is inside anyways. Just can not find online a link to policies on repairs and trouble isaliot is ther a link?
- ChrisL8 years agoFormer Moderator@Nonymou Whether or not a charge is applied would depending on the technician's findings. We do also now offer Cox Complete Care for customers wishing to have inside wiring covered. -Chris
- nonymou8 years agoNew Contributor III
learned the netgear has a built in spectrum analyzer. From my limited ability channels that are not bonded seem to look the same waveform as the ones that are bonded. So?
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