Forum Discussion
I can receive cox.net emails but can't send replies to them. I spent 7 hours on the phone with Cox yesterday, spoke with 10 different people, and none were able to tell me what the problem is. Brutally frustrating. Gmail, Hotmail, Yahoo are all working fine. Cox is a mess. As a CPA corresponding with dozens of clients a day, this is a gamechanger. I will be recommending that all my clients that currently use cox.net immediately switch to another service provider. Grrr Cox!
Are you using apple devices? If so, it's a known issue with them, it's a software bug, that causes it to communicate incorrectly when authenticating/sending email, it happens over and over very quickly, and then the SMTP server locks you out for 6 hours. The email sits in your outbox, and s attempted over and over, each time, the SMTP server resets the 6 hr lockout. The way to fix, delete ALL email in the outbox. in ALL devices you use for email, wait for 6½ hours, and then test with a computer or device, (Not an apple device if at all possible). it should be cleared and work properly at that time.
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