New Improved Cox Webmail - "NOT"!

Tech help  - perhaps someone who knows how to solve the problem presented and could enlighten me, the lowly, nearly unconscious ungeeky one. Your response comes across consistently HIGH and MIGHTY (geeky). You do help - but do you have to cloak it as crumbs for the so undeserving foul smelling common Cox Customer. I think of "young Sheldon" and then I laugh. That's my perception, and SURPISE!! Perceptions are NEVER wrong. 

You know very well that most of us diehard Cox email addressees have been using that address for several decades, and it is extremely difficult to let 10,000 (or more in my case) email senders to that account let be known that the Cox Email ship has been abandoned. But you know that, don't you? And of course, your answer is so Technically correct after all, - It's just no real help. And there we are.