I have been using Thunderbird with my cox accounts for 12 years and never a problem til about a month ago. All of a sudden, I cannot send emails. I can receive them but not send them. Talked to a Cox techie, wow what a waste of time that was. I told him the issue was at Cox and not on my end and the settings. Since last month I have changed settings. changed ports, tried IMAP versus POP about 20 times, uninstalled Thunderbird about 3 times, tried Opera, Mailbird Lite, and EM client and 2 others and it is always the SAME EXACT ISSUE. I can receive email, cannot send email, and I get different error messages. This morning, I got "incorrect greeting" error, with "too many bad commands" from 226.208.16
This is clearly a problem with Cox SMTP servers and 3rd party email software. I have to login to webmail.cox.net to send any email. But for 12 years all of my contacts, groups, and history is stored on Thunderbird. This morning I set up Thunderbird again, and added my gmail account and it can send emails from my computer through imap.gmail.com and then I try my cox account, and it either times out or tells me I cannot login to the SMTP server. So gmail's IMAP works but not smtp.cox.net. Gee, I wonder where the problem lies?
I am really frustrated with this issue, and the techies are not trained to deal with this issue because I don't think COX has its configurations done correctly. They need to do a compete RESET and fix this.
