Forum Discussion

W_R_Boswell's avatar
W_R_Boswell
New Contributor
5 years ago

Netgear R7000 vs Linksys EA6400

Hi all! I've picked up a Netgear R7000 that I'd like to install, but it won't provide internet. Currently(previously), I have a Linksys EA6400 off the Panoramic Cox Modem; It's working fine. B...
R7000
Bruce's avatar
Bruce
Honored Contributor III

Did you get Internet while directly connected to the modem?  If so, do you get Internet while directly connected to the new router?

W_R_Boswell's avatar
W_R_Boswell
New Contributor
5 years ago

From outlet, to modem, to desktop, I could get and verify internet. Once I went from outlet, to modem, to router, to desktop ...no internet.


  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    While wired to your router, does the router assign your desktop an IP address?

    Start > Run > cmd > ipconfig

    You could also enter ipconfig /all to ensure DHCP and Autoconfiguration are enabled.

    • W_R_Boswell's avatar
      W_R_Boswell
      New Contributor
      5 years ago

      I'll check on this when I get back to the house. Appreciate your troubleshooting, Bruce.