Forum Discussion

W_R_Boswell's avatar
W_R_Boswell
New Contributor
5 years ago

Netgear R7000 vs Linksys EA6400

Hi all! I've picked up a Netgear R7000 that I'd like to install, but it won't provide internet. Currently(previously), I have a Linksys EA6400 off the Panoramic Cox Modem; It's working fine. B...
R7000
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

Did you get Internet while directly connected to the modem?  If so, do you get Internet while directly connected to the new router?

  • W_R_Boswell's avatar
    W_R_Boswell
    New Contributor
    5 years ago

    From outlet, to modem, to desktop, I could get and verify internet. Once I went from outlet, to modem, to router, to desktop ...no internet.


    • Bruce's avatar
      Bruce
      Honored Contributor III
      5 years ago

      While wired to your router, does the router assign your desktop an IP address?

      Start > Run > cmd > ipconfig

      You could also enter ipconfig /all to ensure DHCP and Autoconfiguration are enabled.

      • W_R_Boswell's avatar
        W_R_Boswell
        New Contributor
        5 years ago

        I'll check on this when I get back to the house. Appreciate your troubleshooting, Bruce.