All, sent an email to cox last night and got this response this morning. In my email I provided a link to this forum post as well.
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Hello,
Thank you for contacting us in regards to the potential latency concerns when connecting to Netflix. We have gathered information from your email as well as information gathered in a forum post we have with other customers in our California markets reporting this concern. This information was emailed to our network engineering department asking for them to review all the information sent and perform some testing and follow back up with us. It's our hope they will be able to identify an issue and contact the correct fix agents and have this restored over the next 96 hours. If the issue continues you are welcome to contact us to see if we have any updates. Thank you again for contacting us and please let us know if we can help with anything in the future.
Dan S.
Cox Communications
Social Media Support Specialist
