Forum Discussion

cruisechapman19's avatar
cruisechapman19
New Contributor
4 months ago

Need help with new modem

I just moved my modem to my new address, i installed it and attempted to get it working but it will not stop flashing orange/yellow, if someone could help that would be nice

  • Hello. I'm sorry to hear that moving your service has not been so easy. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.  The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers.