My tv is lagging
My tv is lagging especially when I switch channels it takes me 8 sec to see the next channel it will go black then it comes up
Forum Discussion
A response delay is an indication of a signal issue. When a remote key is pressed, a command is sent from the receiver to a Cox server. A weak signal can cause a delay in receiving the response.
Schedule a tech visit to check your signal strength. Request a tech with a long ladder. Be sure the tech checks your signal at the tap up the pole where the main line connects with the drop line. If the tech detects a signal issue on Cox's side of the demarc (box on side of your house), the tech should escalate the issue to a line tech for repairs and you won't be charged for the service call.
