Forum Discussion

angelm28's avatar
angelm28
New Contributor
5 years ago

My netgear nighthawk router is not connecting to the modem

Connected my netgear Cm1100 and nighthawk AC 1900 router cant connect to the internet. Have restarted several times and Cox said they show a connection. My laptop doesnt have an ethernet port so any ...
CM1100
Netgear AC1900
bearone2's avatar
bearone2
Contributor III
5 years ago

Netgear has pulled a fast one on their customers. The CM1100 "shakes hands" with the faster Docsis 3.1 protocol. But the hardware in the cable modem is obviously Docsis 3.0. It cannot handle faster speeds.