Forum Discussion

darkbridge's avatar
darkbridge
New Contributor
5 years ago

Multiple outages in the past week - Hampton Roads, VA

I've been getting outages at least once and even twice a day in some cases. Usually when I check for outages on Cox's site using my phone, they've already got a notice up, but they're taking hours to...
darkbridge's avatar
darkbridge
New Contributor
5 years ago

This was resolved for about a day and then it started happening again. I'm also in Newport News; is this issue getting a permanent fix any time soon?

  • Allan's avatar
    Allan
    Moderator
    5 years ago
    @Darkbridge, We are tracking an intermittent issue in your area and are working on getting that issue resolved as quickly as possible. We are hopeful that this issue will be resolved soon. I am truly sorry for this inconvenience. -Allan, Cox Support Forums Moderator.