Forum Discussion
JBN23
New Contributor II
Agreed, this is frustrating I'm in Newport News and have had issues since Friday (6/11) evening with the Estimated Time to Repair: 06/18/2021 03:21 AM. Is estimate based on a planned change/upgrade or just a guess?
BenS1
4 years agoFormer Moderator
Hi @JBN23
I checked your area and our engineers are tracking an issue on the lines in your area that may cause intermittent, slow, or no connection to your services during certain parts of the day. We know this can be frustrating but our engineers are working quickly to provide the best possible experience. You can get further information about the outage using the Cox app (links below) or this link www.cox.com/.../outages.html . Thanks for your continued patience.
Apple Devices - itunes.apple.com/.../id415894489
Android Devices - play.google.com/.../details
Ben S.
Cox Support Forums Moderator
I checked your area and our engineers are tracking an issue on the lines in your area that may cause intermittent, slow, or no connection to your services during certain parts of the day. We know this can be frustrating but our engineers are working quickly to provide the best possible experience. You can get further information about the outage using the Cox app (links below) or this link www.cox.com/.../outages.html . Thanks for your continued patience.
Apple Devices - itunes.apple.com/.../id415894489
Android Devices - play.google.com/.../details
Ben S.
Cox Support Forums Moderator
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