Moving questions
I'm going to be moving in a couple of weeks, so I'm wanting to get everything in order so that I have my service as soon as possible at my new place.
I'm a little confused about the process on the ...
Forum Discussion
Hello,
All great questions. I totally understand. If you know that the new place has Cox service recently then all you have to do is take the existing equipment. It all depends on the service that you are transferring. If you have telephone service you may want to give yourself 2 weeks. If you have internet and video or just internet, you can do the transfer the night before and it will be on the next day. All you have to do is call us back when you move to the new place. To make sure it goes smoothly. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. This way the Social Media Support Group can check on everything for you. CONGRATULATIONS on the new place!!! New place, new beginnings.
Crystal S.
Cox Support Forum Moderator
All great questions. I totally understand. If you know that the new place has Cox service recently then all you have to do is take the existing equipment. It all depends on the service that you are transferring. If you have telephone service you may want to give yourself 2 weeks. If you have internet and video or just internet, you can do the transfer the night before and it will be on the next day. All you have to do is call us back when you move to the new place. To make sure it goes smoothly. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. This way the Social Media Support Group can check on everything for you. CONGRATULATIONS on the new place!!! New place, new beginnings.
Crystal S.
Cox Support Forum Moderator
