modem upgrade letter- a total scam!
I got a COX branded letter today, saying "A modem upgrade on us" and that for no charge to me, could get a "faster" modem.
cox.com/upgrademymodem
I already have a DOCSIS 3.1 modem!
Then when y...
Forum Discussion
Hi justaguy,
We can investigate this. Is your D3.1 Modem that's provisioned listed among the website of Cox certified Cable Modems here? https://www.cox.com/residential/support/cox-certified-cable-modems.html
If your modem is among that list and you're still getting the letter, please email us at cox.help@cox.com with the letter you've received.
We can investigate this. Is your D3.1 Modem that's provisioned listed among the website of Cox certified Cable Modems here? https://www.cox.com/residential/support/cox-certified-cable-modems.html
If your modem is among that list and you're still getting the letter, please email us at cox.help@cox.com with the letter you've received.
