MoCA disables daily
MoCA has been working great but a few weeks ago it started automatically disabling in my Panoramic Wifi Gateway. I am able to reenable it but it keeps disabling every day. I did open a service tick...
Forum Discussion
MOCA started being disabled regularly for me last Tuesday (around Dec 14th or 15th, 2020) - before then, MOCA over COAX worked great. It seems to be disabled now more than once per day. I've been meaning to contact support because I use MOCA for my wired connections and spent money on additional equipment to get it working.
A majority of the people complaining here are referencing the issue with MOCA on the Technicolor CGM4141 being regularly disabled since September. My hypothesis about why mine lasted until December is that my model is different: CGM4140COM v2.2.
My MOCA also began to be disabled at least twice daily since Dec. 14. I have my wifi LED lighting connected to a network switch that is connected to a MOCA adapter in another part of my home. So every day I come home, it’s pitch black in and outside instead of having my automated lighting working. I contacted Cox via online chat on Sunday about this but the rep was clueless about the problem and finding a solution.
- @Jellygrape, I recommend sending us an email with your full name, address, and a brief description of the concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
